Policies

Peace & Quiet Policy

Sundara is a sanctuary from stress and it is our policy for guests to deactivate and stow cell phones and tablets while in common areas, engage is quiet conversation that is soothing to everyone around you, embrace the conversation-free policy of the Purifying Bath Ritual, Tranquility Garden and Meditation Trail. It is our goal to provide each and every guest with an oasis of complete calm.  

Reservations

The listed rates are subject to availability and change. Holiday season rates may be applicable throughout the year. A credit card and deposit, equivalent to one night of your stay, is taken at the time of reservation. For the villa, a security deposit will be taken at check-in and refunded after check-out.

For your convenience, Sundara Inn & Spa accepts Visa, MasterCard, American Express and Discover Cards.  Photo identification and a credit card are required for check-in.

couplecanopybedMinimum length-of-stay requirements apply to most weekends and holidays, and are subject to change at anytime.

All rates based on double occupancy. In the suites, each extra person is $30. In the villa, each extra person is $50.

We would not want any of our billing protocols to take you by surprise, so allow us to share with you now that a nominal $15 Resort Fee per room will be added for each night of your stay with us. It allows us to offer you wireless internet access; in-suite coffee and a spa breakfast buffet; unlimited access to our Purifying Bath Ritual with aroma steam room; Fitness Studio, and outdoor infinity pool which is heated year-round; and chauffeur services for local transportation. We’ll be happy to respond to any questions you may have regarding this or any other element of your stay at Sundara.   

Check-in is at 4 p.m. Check-out is 11 a.m.

Sundara's spa services are especially pampering and particularly sought-after. We recommend making spa appointments at the time of your suite reservation, rather than waiting until you arrive, or a minimum of 6-8 weeks in advance for the best availability.

Sundara is not responsible for lost personal items, including jewelry.

Cancellations

Cancellations require a full 14-day notice to qualify for a refund of your total deposit amount less a processing fee of $30. A cancellation within 1 to 14 days prior to your visit will forfeit 50% of your deposit. A cancellation within 24 hours prior to your visit will forfeit your total deposit.

steamsunriseSundara Etiquette

For the peace, tranquility and mental well-being of our guests, we respectfully request that cellular and mobile devices be left in your overnight suite or spa locker.  These devices are prohibited in all public spaces of the resort. 

Due to the tranquil environment at Sundara, all guests are asked to uphold our Peace and Quiet policies and abide by posted signs in all areas. This policy is strictly enforced for the enjoyment of everyone.

The entire 26 acres of Sundara property, indoors and outdoors, are a non-smoking environment. This policy is strictly enforced. The policy also prohibits the use of candles and any open flames in guest accommodations, including balconies and verandas.

Cameras and other recording devices, as well as personal food and beverages, are not allowed at Sundara other than in the privacy of your suite.

Since Sundara Inn & Spa is designed for adult use, overnight guests must be 18 years or older. 

Pets are not allowed.

We've looked after the details of your stay so that you may relax from the moment you arrive. For your convenience, a 20% gratuity will be automatically added to all Spa and Salon services and Yoga sessions. No additional gratuities are expected. However, should this amount not reflect the amount you would like to provide as a gratuity for your service, simply indicate such at check-out and our front desk staff will happily make any adjustments you request.  Please arrive a minimum of one hour before your scheduled appointment to allow ample time to check in, change, experience the Purifying Bath Ritual treatment, and to relax. Please be ready in the Relaxation Lounge five minutes before your therapist meets you for your scheduled appointment.

In order to provide the highest level of personalized service some spa and salon services include time for a consultation with your spa therapist.  This consultation is part of the service time and allows the therapist to customize products to your specific skin type and to discuss any other important details or preferences.  This will enable us to plan for your best comfort.

For additional information on planning your visit click here.