Helpful Tips and Policies to Make Your Stay with Us Sublime

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ReservationsRelax Lounge

To schedule your treatments, please call 888.735.8181 and ask for spa reservations. At that time, you¹ll be asked to supply a major credit card to guarantee your reservation, for your convenience Sundara accepts Visa, MasterCard, American Express and Discover cards. Should you have a preference as to a male or female therapist, please let us know at time of reservation; if no preference is stated, we will schedule you with any one of our highly trained therapists.  Sundara's spa services are especially pampering and particularly sought-after. We recommend making spa appointments at the time of your suite reservation, rather than waiting until you arrive, or a minimum of 6-8 weeks in advance for the best availability. 

Cancellations

If you must cancel or change your spa appointment, please notify us at least 48 hours prior to your appointment time in order to avoid being charged for 50% of the treatment's value. Cancellations within 24 hours prior to a scheduled treatment will be charged in full. No shows will also be charged in full. Same-day spa appointments are non-cancelable and are charged at full value regardless of appearance. Please note that if you arrive late for your treatment, it will end as scheduled so as not to delay the next scheduled guest.

Hours of OperationAroma Steam

Spa Treatments

Available Monday through Friday  9 a.m. to 9 p.m, Saturday and Sunday 8 a.m. to 9 p.m.

Fitness Center

Sundara guests have access to a fitness studio located off-site. Complimentary transportation is available.

Purifying Bath Ritual

We recommend arriving at least one hour prior to your appointment so that you may enjoy the Purifying Bath Ritual. Feel free to spend as much or as little time as you wish enjoying the spa before and after your treatments.

Satisfaction

Should your Sundara spa experience fall short of any expectations, our staff will be more than happy to assist in addressing your concerns.

Spa EtiquetteSandstone Polish

Since Sundara Inn & Spa is designed for adult use, guests must be 18 years or older please.

For the peace, tranquility and mental well-being of our guests, we respectfully request that cellular and mobile devices be left in your overnight suite or locker. 

Because of the tranquil envirnment at Sundara, all guests are asked to abide by our Peace and Quiet policies and posted signs.  This policy is strictly enforced for the enjoyment of all guests.

The entire 26 acres of Sundara property, indoors and outdoors, is a non-smoking environment. 

To ensure our guests' privacy, cameras and other recording devices, as well as personal food and beverages, are not allowed at Sundara other than in the privacy of your guestroom. Also, pets are not allowed.

Sundara is not responsible for lost personal items, including jewelry.

In order to provide the highest level of personalized service some spa and salon services include time for a consultation with your spa therapist.  This consultation is part of the service time and allows the therapist to customize products to your specific skin type and to discuss any other important details or preferences.  This will enable us to plan for your best comfort.

We've looked after the details of your stay so that you may relax from the moment you arrive. For your convenience, a 20% gratuity will be automatically added to all Spa and Salon services and Yoga sessions. No additional gratuities are expected. However, should this amount not reflect the amount you would like to provide as a gratuity for your service, simply indicate such at check-out and our front desk staff will happily make any adjustments you request.  Please arrive a minimum of one hour before your scheduled appointment to allow ample time to check in, change, experience the Purifying Bath Ritual treatment, and to relax. Please be ready in the Relaxation Lounge five minutes before your therapist meets you for your scheduled appointment.

For additional information on planning your visit click here.