Position: Nail Technician (Non-Exempt)
Accountable To: Spa Director + Lead Esthetician + Lead Salon
Job description
The Sundara Inn & Spa Nail Technician takes great care to treat the whole person. Your healing touch will come through in all you do, from pedicures to manicures and everything in between. You’ll take great pleasure in educating guests on the benefits of the services, making thoughtful recommendations for their spa-at-home care. Your nurturing ways will help guests relax and enjoy every minute of their experience.
Requirements: We want you to have every tool you need to be successful at Sundara.
People Skills
Pleasant, nurturing personality
Ability to work gracefully under pressure
Tremendous attention to detail
Strong work ethic, dependable, can-do attitude
Professional Fit
Conducts oneself with honesty and integrity
Maintain a polished and professional appearance at all times
Serve as a lifestyle model for staff and guests
Possess individual core values aligned with Sundara Inn & Spa
Understand integration of mind-body-spirit environment
Embrace environmental sustainability, committing to and growing Sundara’s green practices
Education and Experience
Wisconsin cosmetologist license
Preferred to have 2-3 years of experience in a spa or upscale salon setting
Availability
Flexibility, with nights and weekends required
Responsibilities: We want employees to arrive at work every day motivated, and eliminate the things that de-motivate staff, so we’ve carefully prepared this list of responsibilities.
Guest Experience
Perform all guest contact activities in a cordial, efficient and professional manner, at all times maintaining a commitment to guest satisfaction
Welcome guests to facilities
Create an atmosphere of tranquility, nurturing and healing, allowing guests to relax and immerse themselves in the experience
Communicate the benefits of the services and answer guest questions, using each as a teaching moment
Maintain a cooperative, team-like attitude in working with management and fellow employees (both within the department and in other departments), to achieve our common goals of maximizing guest satisfaction and profit margins
Address guest concerns in a thoughtful and gracious manner, even under pressure
Approach your work with an eye toward continuous improvement
Spa Service and Operations
Perform all services within your licensing, according to the written protocols and to the high standards of Sundara Inn & Spa
Perform all services within your licensing, according to the written protocols and to the exclusive standards of the Sundara Spa Lifestyle Villas
Participate in all training and attend all team meetings, contributing positive ideas at every opportunity
Continue to gain knowledge in your profession
Assist in training of new team members
Strive to exceed all goals within service standards and retail sales
Treat the cleanliness and condition of Sundara as if it were your own
Uphold cleaning and sanitizing standards in the spa zone, as required to meet Sundara’s impeccable standards
Assist with maintenance and daily cleanliness of the Relaxation Lounge
Adhere to all standard policies and procedures
Report to work on time, in proper attire, impeccably groomed, and “in the moment” ready to deliver exceptional guest service
Work all scheduled shifts
Maintain all inventory levels in the spa zone
Communicate ideas or issues to your Spa Manager in a timely manner
Read the daily communication log to update yourself on the newest information concerning the spa
Miscellaneous projects as needed
Job Types: Full-time, Part-time
Salary: $35.00 – $45.00 per hour
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Experience:
License/Certification:
Shift availability:
Work Location: In person